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ACT User Group Metting 1996

Chicago ACT! USER GROUP

Meeting Notes

January 9, 1996

Alan M. Lee

President, Certified CRM Consultant

Alan is the founder and president of E TECH SYSTEMS and a 2nd company: FORT KNOX DATA MIGRATION, both located in Schaumburg, Illinois. He has expertise in using technology to improve sales and customer service. Specifically, in using CRM Systems for Sales, Customer Service, and Lead Generation. Today, he works primarily in implementing CRM software developed by Zoho, ACT!, and Salesforce and helping people get their data out of old CRM systems.

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